What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire. Some of the reviews we have received from our customers include:


Our fifth year of walking with Byways Breaks. Yet again a hassle-free holiday with an interesting variety of good quality accommodation. All the organisation to fit our walking group of 6 has worked out splendidly. For this latest walk the beautiful countryside if Glyndwr’s Way and the good weather has made an excellent walking holiday.

LK - Glyndwr's Way walking holiday - May 2017

A well-organised trip again. We will definitely be booking with Byways next year

PC - Offa's Dyke - May 2017

Excellent service and detailed booking arrangements. Nothing too much trouble an helped out whilst on our trip as well! All arrangements worked smoothly an efficiently and would high;y recommend – in fact, we have already. Thanks!

DM - Glyndwr's Way walking holiday - April 2017

We have used Byways Breaks three times and each time have had excellent results. We like that fact that they visit every B & B and look at the facilities provided, something most other companies don’t do. Our breaks have always exceeded our expectations.

SJS - Offa's Dyke - April 2017

I would like to thank you for your help with our Offa’s Dyke walk. As you know Byways are the only company that will arrange bag transfer for people who have booked their own accommodation. Everything worked out perfectly. YOu were very kind, helpful and responded in a clear and direct way, was good to be in touch with a ‘real’ person as opposed to a large corporation

BM. Offa's Dyke Luggage transfer - August 2016

Excellent service throughout – thanks you for tailoring our route. The holiday was better than I ever imagined. Accommodation – every day was different and we met some great people.

SB. Nantwich Waterways and Meres cycling holiday - August 2016