What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire. Some of the reviews we have received from our customers include:


Carolyn was lovely. We chose Byways Breaks because of Carolyn’s thoughtful recommendations and good communications. It would be helpful to be able to have a virtual ‘zoom’ conversation rather than primarily email and would appreciate a more efficient way to pay on line with credit card. BM

Pembrokeshire Coast Path - June 2023

Very efficient service from Byways Breaks. We stayed 2 nights at Offa’s Dyke Lodge as all accommodation in Hay was booked due to Hay Festival. Beautiful scenery in the Welsh Marches and quiet (apart from Wye Valley and Hay). Late May/early June a lovely time of year – not too hot and before the worst of the hayfever! JD

Offa's Dyke - June 2023

We had a great week walking the Ceredigion Coast path in May. The booking service and arrangements provided by Byways Breaks was excellent and all the accommodation was very good. Many thanks. JW

Ceredigion Coast Path - June 2023

Booking was easy, holiday information very detailed and full of useful information. Luggage transfers worked well. This is our second holiday with Byways Breaks and we would definitely use them again.  TW

Anglesey Coast Path - June 2023

The best walking holiday I have been on. No difficulties, very smooth, very well planned. Thank you. One slight issue resolved quickly and efficiently. May 2023

Offa's Dyke - May 2023

Carolyn has been very helpful in meeting our particular requirements. The standard of accommodation was good and easy to reach from the path. Its really helpful to be able to contact the company in different ways directly. KH

Pembrokeshire Coast Path - May 2023