What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire. Some of the reviews we have received from our customers include:


In over 1500 miles of walking Britain’s long distance paths we have used a number of different walking companies, big and small. The level of personal support, both before and during the walk, along with the information provided, was by far the best. This was made even more impressive when considering that this walk was arranged at the end of the Coronavirus Lockdown. BF

Shropshire Way walking holiday - September 2020

As last year, well organised, thanks Carolyn (I might avoid hills next year!)

Shropshire Way walking holiday - November 2019

Booking service on the Llangollen canal walking holiday was excellent especially when initial dates clashed with the Eisteddfod in Llangollen. The information provided was over and above our expectations. The luggage transfer service was faultless and all our accommodation was welcoming and comfortable. Would definitely recommend Byways Breaks – CB

Llangollen Canal Walking holiday - September 2019 -

Byways were easy to work with. Carolyn helped come up with optional itineraries. The one we selected was perfect for us. We received quick and helpful responses to all our questions. Accommodations were excellent. S

Pembrokeshire Coast Path walking holiday - September 2019

Byways Breaks provided us with an excellent service, with great attention to detail. Our luggage was always there on arrival, and we encountered some wonderful accommodation, and invariably a warm welcome. MA

Pembrokeshire Coast Path Walking holiday -

Our experience with Byways was great, you helped us overcome the challenge of booking accommodation in more remote locations. No complaints at all about the luggage transfer. – SH

Offa's Dyke Walking holiday -