What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire. Some of the reviews we have received from our customers include:


Booking service on the Llangollen canal walking holiday was excellent especially when initial dates clashed with the Eisteddfod in Llangollen. The information provided was over and above our expectations. The luggage transfer service was faultless and all our accommodation was welcoming and comfortable. Would definitely recommend Byways Breaks – CB

Llangollen Canal Walking holiday - September 2019 - November 2019

Byways were easy to work with. Carolyn helped come up with optional itineraries. The one we selected was perfect for us. We received quick and helpful responses to all our questions. Accommodations were excellent. S

Pembrokeshire Coast Path walking holiday - September 2019

Byways Breaks provided us with an excellent service, with great attention to detail. Our luggage was always there on arrival, and we encountered some wonderful accommodation, and invariably a warm welcome. MA

Pembrokeshire Coast Path Walking holiday -

Our experience with Byways was great, you helped us overcome the challenge of booking accommodation in more remote locations. No complaints at all about the luggage transfer. – SH

Offa's Dyke Walking holiday -

Thanks you. A well organised and executed trip. everything went to plan and worked well. The pool at Hay was great. On reflection we would have preferred an overnight stop in Llanthony rather than Longtown. LF

Offa's Dyke path walking holiday -

Another well organised holiday, staying at some lovely places. Just a pity about the number of hills! Many thanks. MB

Offa's Dyke Path walking holiday -