What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire. Some of the reviews we have received from our customers include:

 

Really enjoyed this cycling holiday – beautiful scenery, especially along the canals. Gentle cycling that didn’t tax us too much. Would recommend this trip. EM

Nantwich, Waterways and Meres Cylcling Holiday - September 2021

Varying degrees of compliance with Covid but felt safe in every B & B. B&Bs helped with booking evening meals and Ray at the Mount flexible to our changes in route. Thanks you for helping us have a good holiday. CB

Shropshire Way - Sept 2021 -

Byways Breaks designed an itinerary for Glyndwr’s Way that matched the schedule of some friends who were also doing the walk. I had fewer transfers and nicer accommodation than they did most nights, and paid less for it! Needless to say I will use Byways Breaks again without hesitation. I was also nice that the books and maps were optional, as I already had my own.

Glyndwr's Way -

Overall very satisfied with this holiday, enjoyed the trail despite finding occasional confusing or missing signage and paths a bit overgrown in places. Very good customer service, felt our feedback would be taken seriously. AS

Sandstone Trail -

Even with the added complications of Covid restrictions Byways provided an excellent service, with particular attention to detail that comes with knowledge and experience. We were told that Byways were the only company that had actually visited one venue. JS

Offa's Dyke -

We will use your company again. Very good service and value for money. RB

Offa's Dyke - August 2021