What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire.┬áSome of the reviews we have received from our customers include:


Thank you Carolyn for organising our accommodation and luggage transfer on our walk from Hay to Ironbridge. You were most efficient and it all added to the enjoyment of our hike. We are happy to recommend Byways. RL

Shropshire Way and Offa's Dyke - October 2023

We especially appreciated Carolyn’s competent, dedicated work. If we ever travel to Wales again, it will of course be organised by Byways Breaks. AR

Offa's Dyke - October 2023

This was a complex walk to organise (for a big group of us) and Byways did a great job. PH

Shropshire Way - July 2023

Thank you for the organisation. For us it was important to have as few transfers as possible and you did a great job (although for planning it would have been easier to have some nights in the same accommodation). We enjoyed our hike very much and everything worked perfectly. ML

Pembrokeshire Coast Path - July 2023

Another excellently organised walking holiday. Carolyn pays attention to detail and her selection of accommodation is first class. DM

Offa's Dyke - June 2023

Overall the quality of service from Byways was excellent, nothing was too much for Carolyn. Om;y one thing was not as per the itinerary, this was the reservation for one evening meal, but this was more likely the venue and not Byways. I would recommend Byways for anyone doing the Shropshire Way. DB

Shropshire Way - June 2023