What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire. Some of the reviews we have received from our customers include:

 

Excellent service and detailed booking arrangements. Nothing too much trouble an helped out whilst on our trip as well! All arrangements worked smoothly an efficiently and would high;y recommend – in fact, we have already. Thanks!

DM - Glyndwr's Way walking holiday - April 2017

We have used Byways Breaks three times and each time have had excellent results. We like that fact that they visit every B & B and look at the facilities provided, something most other companies don’t do. Our breaks have always exceeded our expectations.

SJS - Offa's Dyke - April 2017

I would like to thank you for your help with our Offa’s Dyke walk. As you know Byways are the only company that will arrange bag transfer for people who have booked their own accommodation. Everything worked out perfectly. YOu were very kind, helpful and responded in a clear and direct way, was good to be in touch with a ‘real’ person as opposed to a large corporation

BM. Offa's Dyke Luggage transfer - August 2016

Excellent service throughout – thanks you for tailoring our route. The holiday was better than I ever imagined. Accommodation – every day was different and we met some great people.

SB. Nantwich Waterways and Meres cycling holiday - August 2016

Everything worked out well. It was easier to be vegetarian than I expected. The path was beautiful, the weather better than expected and the B & Bs were magnificent. Now we know how well you organise holidays we will return if we plan another holiday in the UK..

H M-P. Pembrokeshire Coast Path walking holiday - July 2016

We finished the Offa’s Dyke Path yesterday and had a wonderful time. It was challenging at times but we thoroughly enjoyed it. I think you must have ordered perfect walking weather for us along with everything else!

S & S. Offa's Dyke Path walking holiday - November 2015