What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire. Some of the reviews we have received from our customers include:

 

We had an absolutely fantastic time and already thinking about doing the northern half around the same time next year. All went to plan, luggage was where it was supposed to be and taxi drivers great. The beautiful weather was a bonus and we had sun every day…

CT. Offa's Dyke walking holiday - October 2015

I would like to thank you for your help with our walk on Offa’s Dyke. As you know, your company was the only one that arranged bag transfer for those who had booked their own places to stay. Everything worked out perfectly. You were very kind, helpful and responded in a clear and direct way. I wanted to say that I always felt like I was in touch with a “real person” as opposed to a corporation.
I would highly recommend your company.

Bob M. Offa's Dyke walking holiday - September 2015

As with previous trips – accommodation and luggage transfer was very good. You have done us proud again! Rhosneigr, very good food at the Sandymount Club

MB. Anglesey Coast Path walking holiday - August 2015

We loved Victoria House, its a class of its own. Castle View was 1 mile out of town, we hadn’t realised that… We thought this was excellent value for money. Thanks you for the care and attention you gave our itinerary.

CH - Shropshire Way walking holiday - August 2015

My friend and I decided, at short notice, to walk Offa’s Dyke Path. I contacted four organisations to see if they could help with arrangements: two claimed that they had insufficient notice to arrange accommodation. Carolyn, from Byways Breaks, responded to say she could help and gave us a competitive indicative budget. Within the space of a week she had made ‘last minute’ bookings of 11 night’s accommodation and provided us with a detailed itinerary and luggage tags to enable our main packs to be transferred daily. Each of the B&Bs, pubs and farmhouses in which we stayed was superb and either provided an evening meal or recommended good places to eat. They also offered packed lunches, each of which was excellent. The luggage transfer worked without a hitch and when we finally picked up our main packs in Prestatyn we were very pleased that we had entrusted the organisation of our walk to Carolyn. I have made my own arrangements on previous long distance walks but would have no hesitation in using Byways Breaks again as it allowed us better to enjoy the tremendous countryside knowing that we had a decent meal and a comfortable bed at the end of each day and did not have to further damage our ageing knees by carrying a heavy pack for 180 miles!

Richard G. Offa's Dyke Path walking holiday - June 2015

Thanks you for resolving this so quickly and for your very efficient and friendly service at every stage.I have no hesitation in recommending Byways, with best wishes.

SC - Glyndwr's Way walking holiday - June 2015